Terms of Use

These Terms of Use set forth the official rules, guidelines, and standards governing all access, browsing, and usage behaviors of our official website. This document applies to all website visitors, registered users, and purchasing customers. By accessing, browsing, and using all functions and services of this website, you fully acknowledge, understand, and agree to comply with all the terms and regulations listed below. We maintain the right to standardize website operation, optimize service functions, and regulate user behaviors to ensure a safe, orderly, standardized, and high-quality online service environment for all users.

1. Website Service Overview

Our official website is a professional online retail platform dedicated to providing high-quality skincare products and standardized shopping services for global users. We provide users with product display, online consultation, order placement, payment settlement, logistics distribution inquiry, after-sales service application and other one-stop shopping supporting services. All website functions are designed for personal non-commercial and personal consumption use of users.

We continuously optimize website page display, function experience and service logic according to user browsing habits and market service standards, ensuring that the website maintains stable operation and efficient service output. We reserve the right to adjust, update and upgrade website functions, page layout, product categories and service modes at any time according to platform operation needs.

2. User Behavior Rules and Obligations

All users who access this website shall use the platform services in a legal, compliant, civilized and appropriate manner. Users shall not use our website to carry out any behaviors that violate public order and good customs, infringe on the legitimate rights and interests of the platform and other users, or interfere with the normal operation of the website.

Users are solely responsible for the authenticity, accuracy and completeness of all personal information and order information submitted on this website, including name, contact information, delivery address and order related content. Any service abnormality, delivery failure or right loss caused by false, wrong or incomplete information provided by users shall be borne by the users themselves.

Users are prohibited from maliciously attacking, interfering with or invading the website system and server data, prohibited from using plug-ins, tools or illegal programs to operate website functions, and prohibited from maliciously snapping up orders, brushing orders or abusing after-sales service rules. We have the right to restrict or terminate the service qualification of users who violate the usage rules.

3. Intellectual Property Rights Statement

All text content, picture materials, product descriptions, page design, graphic layout, logo elements and original content displayed on this website belong to the platform’s exclusive intellectual property protection scope. All related content is protected by international intellectual property laws and regulations.

No user or third party may copy, reproduce, modify, disseminate, forward, commercialize or use the website’s original content without official written authorization. Unauthorized theft, plagiarism and commercial use of website content will be regarded as infringement behaviors, and we reserve the right to pursue relevant responsibilities.

Users can only browse, view and query the website content for personal shopping and personal reference purposes, and shall not carry out any commercial dissemination and secondary editing behaviors.

4. Order and Service Usage Specifications

All products displayed on the website are for personal daily skincare and personal consumption use only. Users shall not purchase platform products for resale, commercial circulation, wholesale agency or other commercial profit purposes. We have the right to cancel abnormal orders suspected of commercial hoarding, malicious purchasing and resale behaviors.

All orders placed by users shall comply with the platform’s unified transaction rules, including order processing standards, shipping specifications, currency settlement standards and after-sales service policies. All shopping services provided by the platform implement unified global standards, including 1 to 3 working days shipment processing, 6 to 12 working days standard delivery cycle, global free shipping service, platform full bearing of tariffs and additional customs fees, 60-day return service and 5 to 10 working days refund processing mechanism.

All order settlements on the website are uniformly denominated in USD, with transparent pricing and no hidden charges, ensuring that all users enjoy fair and standardized transaction services.

5. User Account and Information Security

Users shall properly keep their website access credentials and browsing identities. All browsing behaviors, order operations and service applications under the user’s personal access identity shall be deemed to be independently operated by the user, and the user shall bear all corresponding responsibilities.

We adopt strict data encryption and security protection mechanisms to protect users’ personal information and order data security. We will not actively disclose, sell or transfer users’ private information to irrelevant third parties. Users shall not disclose their personal order information and private data to untrusted third parties to avoid information leakage and property risks.

6. External Link Description

This website may contain external link entries for user convenience. All external links are only for users’ auxiliary browsing reference. We do not control the content, service rules and privacy policies of third-party websites, and are not responsible for any risks and losses caused by users accessing third-party links.

When users jump to third-party websites through external links, they shall independently abide by the usage rules and privacy policies of third-party platforms, and bear corresponding browsing and usage risks by themselves.

7. Service Suspension and Termination Rules

We can temporarily suspend or terminate part or all of the website services due to system maintenance, function upgrade, server optimization, network failure and other objective reasons. We will try our best to reduce the impact of service suspension on users, and will not bear additional derivative losses caused by objective uncontrollable factors.

For users who violate the website usage specifications, maliciously disrupt the platform order, repeatedly abuse after-sales rights or seriously damage the platform’s legitimate rights and interests, we have the right to terminate the user’s website usage qualification and refuse to provide subsequent shopping and after-sales services.

8. Policy Adjustment and Update

We reserve the right to adjust, revise and update these Terms of Use according to platform operation development, service iteration and industry standard changes. The updated terms will be displayed on the official website page and take effect automatically after publication.

Users’ continued browsing and use of website services after the policy update means that they accept and recognize the latest adjusted terms of use. We recommend that users regularly check the official policy content to ensure compliance with the latest service rules.

9. Service Contact Channel

If you have any questions, suggestions or disputes regarding website usage rules, service functions and policy content, please contact our official customer service team through the Contact Us page of the website. We will provide professional, standardized and targeted reply and processing services to ensure that all user demands are properly responded to and resolved.