Terms of Purchase

These Terms of Purchase govern all orders, purchases, and transaction activities conducted through our official website. The purpose of these terms is to maintain a standardized, transparent, and consistent shopping environment for all users, clarify the rights and obligations of both the platform and customers, and ensure that every transaction process is completed in a standardized and secure manner. By accessing our website, browsing products, and submitting orders, you confirm that you have fully read, understood, and agreed to abide by the following purchase rules and service standards. All services provided by our platform are implemented in accordance with unified global service specifications to guarantee stable and reliable shopping experiences for every customer.

1. Order Confirmation & Processing Rules

All orders submitted by customers shall be subject to final confirmation after successful payment. Once the payment is verified and approved, the order will be officially valid and enter the warehouse processing queue. We strictly follow standardized order management procedures to arrange processing in the order of order receipt, ensuring fairness and standardization for all users. All product information, pricing, and order contents confirmed at the time of payment shall prevail for subsequent transaction execution.

After order confirmation, we will complete product inspection, packaging, and shipment arrangement within the standard processing cycle. All items will undergo strict pre-delivery quality checks to ensure product integrity, complete accessories, and qualified appearance before dispatch. We maintain stable operating efficiency to ensure that all valid orders are processed and shipped within 1 to 3 working days after payment confirmation.

2. Delivery & Shipping Terms

We provide global free shipping services for all products on the website. No shipping charges or logistics handling fees will be applied to any orders placed on our platform. All logistics costs are fully covered by our platform, allowing customers to complete purchases without any additional logistics expenses.

After shipment, parcels will be delivered through stable cross-border logistics channels. The overall delivery period from warehouse dispatch to customer receipt takes an estimated 6 to 12 working days. The delivery timeline covers international transportation, customs clearance procedures, and local distribution. Standard delivery progress is stable under normal logistics and customs conditions, ensuring customers receive their orders within a reasonable and predictable time frame.

Customers shall provide accurate and complete delivery addresses and valid contact information during order placement to avoid delivery delays, return exceptions, or parcel loss caused by incorrect information. Once the parcel enters the logistics process, address modification is not supported to ensure delivery stability.

3. Customs & Additional Fee Regulations

To deliver a fully transparent and worry-free shopping experience, our platform takes full responsibility for all tariffs, customs clearance fees, and other related additional charges incurred during international transportation and customs clearance. Customers only need to pay the product amount displayed on the official website at the time of order placement.

There are no hidden fees, secondary charges, or supplementary customs costs throughout the entire transaction and delivery process. All cross-border related expenses are uniformly borne by our platform, ensuring that the total payment amount at checkout is the final and only consumption cost for customers.

4. Currency Settlement Standard

All product pricing, order settlement, payment transactions, and refund procedures on our official website are uniformly denominated in USD. The platform displays clear and standardized unit prices, discount prices, and total order amounts based on unified currency standards.

There are no currency conversion differences, exchange rate surcharges, or hidden handling fees during payment and settlement. All transaction data is subject to the official order amount displayed on the website to ensure accurate, fair, and consistent settlement results for all global users.

5. Return Eligibility & Terms

We provide a customer-friendly and standardized return service for all purchased items. Customers are entitled to apply for product returns within 60 days after receiving their orders. The return policy applies to most purchase scenarios, including personal preference mismatch, unsatisfactory usage experience, skin adaptation issues, product condition concerns, and other legitimate personal reasons.

All return applications must be submitted through official website procedures. Returned products should be kept in unused, intact, and resalable condition with complete original packaging and accessories unless the items are defective or damaged during transportation. We adopt a flexible and humanized review mechanism to properly handle every legitimate return application from customers.

6. Refund Processing Terms

After we receive and verify the returned products and confirm compliance with return standards, we will initiate official refund procedures. The entire refund review and fund transfer process will be completed within 5 to 10 working days. All eligible refunds will be fully returned to the customer’s original payment account without any deduction, handling fee, or service charge.

The refund amount is calculated based on the actual payment amount of the original order. We strictly abide by standardized financial processing rules to ensure that all refund procedures are accurate, transparent, and traceable, protecting customers’ fund safety and legitimate consumption rights.

7. Order Modification & Cancellation Rules

Customers may apply for order information modification or order cancellation before the order is shipped. All modification and cancellation requests need to be submitted through official contact channels for manual review and processing. Once the order has been dispatched and entered the logistics transportation process, no cancellation or information adjustment requests will be accepted to avoid affecting normal logistics arrangement.

8. Customer Service Communication

For any inquiries regarding order status, product details, shipping progress, return and refund procedures, policy explanation, and other transaction-related issues, customers can contact our professional support team through the Contact Us page on the official website. Our team provides standardized, patient, and efficient service replies to resolve customer doubts and ensure smooth transaction processing.

9. Policy Update & Validity

We reserve the right to adjust and optimize these Terms of Purchase according to service upgrades, platform operation iterations, and industry standard updates. Revised terms will be officially displayed on the website and take effect automatically. All subsequent orders and transaction behaviors will be implemented in accordance with the latest published terms to maintain the uniformity and standardization of platform services.